At SunnySidePatios, we understand the importance of hassle-free returns. That's why we offer a generous 30-day return window for your peace of mind. If, for any reason, you are unsatisfied with your purchase, you can return the product within this period for a full refund.

Our commitment to your satisfaction includes a 100% money-back guarantee and a robust 5-year warranty on all our products. Should the product be defective or damaged, you have the assurance of a comprehensive refund or a replacement within the specified time frame.

Ineligible Products for Returns:

Please note that certain products are ineligible for returns under the following conditions:

  • Clearance sale and inventory sale purchases.
  • Products that have been used or modified.
  • "Manufacturer Direct" items, which do not qualify for free returns.
  • Damaged products that are no longer in a resalable condition.

Upon return, all products will undergo a thorough inspection at our warehouse. Once the inspection is successfully completed (within 5 to 7 business days), credits will be issued to your account.

Processing and Refund Timeline:

Credits or refunds may take 3-7 business days to reflect on your statement of account.

We value your satisfaction and are dedicated to providing a seamless return process. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.

Thank you for choosing SunnySidePatios for your needs.