Description
Anderson Teak Lucca 13-pieces set (Set-5003)
Add a modern look to your patio with the Lucca 13-Piece Deep Seating Set. Perfect for large gatherings seating up to 13, feel free also to mix and match to create many separate sets and seating arrangments for your patio or yard. Machine crafted from Aluminum metal finished with dry powder-coating in grit grey tint ensures a sleek, lightweight, but durable piece of furniture fit for outdoor use. Includes Sunbrella cushions saturated with UV-stable pigments that resist color fade, water, mold and mildew. A multitude of cushion color options and fabric patterns included.
FEATURES:
- 1 DS-1004 Lucca Deep Seating Right Loveseat
- 1 DS-1005 Lucca Deep Seating Left Loveseat
- 7 DS-1002 Lucca Deep Seating Center Chair
- 2 DS-1003 Lucca Deep Seating Corner Chair
- 1 DS-1007 Lucca Rectangular Coffee Table
- 1 DS-1006 Lucca Side Table
- 2 mm thick Aluminum Frame with High Quality Powder Coating
- Finishing: Grey 170 Grit Powder Coating
- No Assemble Required thickness is 6""
- Sunbrella Cushion included Seat High without cushion is 11' and with cushion is 17""
- QuickShip Cushions available in Natural, Burgandy, JockeyRed, Teak, Navy, Linnen Antique Beige, Linen Champagne, & Forest Green
- Custom Order Cushions available in 36 colors from Sunbrella
- Dimension:DS-1007: 11 H X 24 W X 48 L
Order & Shipping Policy
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce or USPS depending on your location and fastest available service.
Typical delivery time frame is between 7 to 14 business days however, you may receive your items much earlier. All orders are shipped with the tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
Our most important policy is to make your experience with us enjoyable, easy and straightforward. Below, you can find all our Order & Shipping details. If you have any other questions, check out our FAQ page, or contact us using the chat option, our contact us page, or emailing at info@sunnysidepatios.com.
Your Order - What to Expect
As soon as you place your order, you will receive an “Order Confirmation” email letting you know that we have received your order.
We confirm with suppliers if your order is in stock and available for immediate shipment. Most pre-made equipment and accessories will be ready for immediate shipment, while custom equipment will take longer (see Shipping Timeline below).
Once your order is confirmed and payment has been processed your order will be on its way (unless it is a special case set as mentioned above). We will send you tracking information on the day your order ships to the email address you have provided when checking out.
If you do not receive tracking information from us within 6 business days from your purchase date, feel free to reach out to us via the chat, contact us page, or email info@sunnysidepatios.com/
Shipping Details
Where We Ship:
We currently ship everywhere in the United States. Unfortunately, we do not ship internationally yet but check back soon.
Upon Receipt of Package
1. Before signing any paperwork, thoroughly inspect the items delivered to you.
a. Check if there are any visible signs of damage, such as dents, scratches, or punctures and make sure to note this when signing the delivery receipt. A signed delivery receipt, without notations of damage, represents your acceptance of the complete order in perfect condition. Failure to report the damage may result in delaying or refusing freight claims.
2. Count all the pieces of your package and ensure they’re accounted for.
a. Immediately report any missing pieces within 48 hours by emailing directly at info@sunnysidepatios.com or via our contact us page. This 48-hour window is vital as we will not be able to replace missing pieces after this window
3. Should “concealed” damages (damages not visible at the time of the delivery) occur, report immediately by emailing directly at info@sunnysidepatios.com or via our contact us page.
Returns & Refunds Policy
At SunnySidePatios, we understand the importance of hassle-free returns. That's why we offer a generous 30-day return window for your peace of mind. If, for any reason, you are unsatisfied with your purchase, you can return the product within this period for a full refund.
Our commitment to your satisfaction includes a 100% money-back guarantee and a robust 5-year warranty on all our products. Should the product be defective or damaged, you have the assurance of a comprehensive refund or a replacement within the specified time frame.
Ineligible Products for Returns:
Please note that certain products are ineligible for returns under the following conditions:
- Clearance sale and inventory sale purchases.
- Products that have been used or modified.
- "Manufacturer Direct" items, which do not qualify for free returns.
- Damaged products that are no longer in a resalable condition.
Upon return, all products will undergo a thorough inspection at our warehouse. Once the inspection is successfully completed (within 5 to 7 business days), credits will be issued to your account.
Processing and Refund Timeline:
Credits or refunds may take 3-7 business days to reflect on your statement of account.
We value your satisfaction and are dedicated to providing a seamless return process. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.
Thank you for choosing SunnySidePatios for your needs.
Contact Us
Feel free to get in touch if you have any queries, our support team is always happy to help around the clock.
Address:
Sunny Side Patios
1968 S. Coast Hwy #3165
Laguna Beach CA 92651
Email : info@sunnysidepatios.com